SHADESCO.COM PRIVACY POLICY
Protecting your private information is our priority. This Statement of Privacy applies to the shadesco.com/ and The Shade Company, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Shade Company, Inc. include shadesco.com/ and The Shade Company. The The Shade Company website is a window treatments and window treatments installer local business site. By using the The Shade Company website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
The Shade Company may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by The Shade Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Shade Company website.
The Shade Company encourages you to review the privacy statements of websites you choose to link to from The Shade Company so that you can understand how those websites collect, use and share your information. The Shade Company is not responsible for the privacy statements or other content on websites outside of The Shade Company website.
USE OF YOUR PERSONAL INFORMATION
The Shade Company collects and uses your personal information to operate its website(s) and deliver the services you have requested.
The Shade Company may also use your personally identifiable information to inform you of other products or services available from The Shade Company and its affiliates. The Shade Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The Shade Company does not sell, rent or lease its customer lists to third parties.
The Shade Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Shade Company, and they are required to maintain the confidentiality of your information.
The Shade Company may keep track of the websites and pages our users visit within The Shade Company, in order to determine what The Shade Company services are the most popular. This data is used to deliver customized content and advertising within The Shade Company to customers whose behavior indicates that they are interested in a particular subject area.
The Shade Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Shade Company or the site; (b) protect and defend the rights or property of The Shade Company; and, (c) act under exigent circumstances to protect the personal safety of users of The Shade Company, or the public.
USE OF COOKIES
The Shade Company website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Shade Company pages, or register with The Shade Company site or services, a cookie helps The Shade Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Shade Company website, the information you previously provided can be retrieved, so you can easily use The Shade Company features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Shade Company services or websites you visit.
You can read more about cookies -> https://ja-publications.agency/what-are-http-cookies/
SECURITY OF YOUR PERSONAL INFORMATION
To secure your personal information from unauthorized access, use or disclosure, The Shade Company uses the following:
COMODO SSL
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
CHILDREN UNDER THIRTEEN
The Shade Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from The Shade Company by contacting us below.
CHANGES TO THIS STATEMENT
The Shade Company will occasionally update this Statement of Privacy to reflect company and customer feedback. The Shade Company encourages you to periodically review this Statement to be informed of how The Shade Company is protecting your information.
Contact Information
The Shade Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Shade Company has not adhered to this Statement, please contact The Shade Company at:
THE SHADE COMPANY – NEW YORK
177 Orchard Street
New York, New York 10002
Phone: 212.222.8288
Last Edited – August 30th 2016
I ordered solar shades for multiple windows in my apartment, and from the first consultation to final installation, everything was smooth, thoughtful, and professional.
Oren, the designer, was kind and honest — he gently guided me away from choices that wouldn’t suit my space, while still honoring every detail I cared about. Iris and Nitzan, both supervisors, were responsive and supportive whenever needed. The installation by Dave was flawless — he listened carefully and made sure every detail looked just right.
Yes, it took a bit over a month, but they were upfront about summer delays — and the result was well worth the wait. Plus, the Costco gift card they offer after installation is a lovely bonus!
Highly recommend — great people, great product, great experience.
Huge shoutout to the shades.com!
They did an amazing job installing our custom drapery and sheer Roman shades, everything turned out exactly how we pictured it.
From the first chat to the final install ,their team was super friendly , attentive and really took the time to understand what we wanted. They helped us pick the perfect fabric and designs without any pressure, and the sheer Roman shades ,they let in just the right amount of light while keeping things cozy. Thy add such a classy vibe to the room and the install was quick and flawless.
Best part? My wife is over the moon (which is a major win!!!).
if you want window treatments that make your home look and feel amazing these folks are the real deal . Thanks for making our place so much prettier .
10/10 would recommend to anyone
I recently had the pleasure of working with The Shade Compang, and I couldn’t be more impressed with their services. From start to finish, they demonstrated professionalism, expertise, and a true commitment to customer satisfaction.
Their team helped me choose the perfect shade solution for my home, providing detailed recommendations based on my needs and budget. The quality of their products is exceptional—durable, stylish, and designed to withstand the elements. The installation process was seamless, with their skilled technicians ensuring everything was set up perfectly and on time.
What truly sets them apart is their customer service. They were responsive, attentive, and went above and beyond to make sure I was completely satisfied with the final result. It’s rare to find a company that combines top-notch products with such outstanding service.
I highly recommend them to anyone looking for high-quality shade solutions to almost any type of spaces.
I urge anyone in the NYC area to stay far away from The Shade Company and all Graber products. Horrible customer service and poor quality product! I have lots of photos that I am happy to share. Do yourself a huge favor and Stay clear of this company; you will thank me for this advice!
BE WARNED! We purchased custom shades for every room (three bedrooms, two bathrooms, living room and kitchen) in our new apartment because we are long time Costco members and know how they stand behind their products and offer great customer service. They were running a promotion for custom shades so we figured that we had nothing to lose. Let me tell you that from the minute the contract was signed with The Shade Company everything went downhill and fast. It took six weeks for them to arrive. Every room but one had either production issues and or installation problems. Fast forward six weeks, they came back again with damaged materials, incorrectly made materials and an installer that had a foul mouth and didn't stop cursing along with making a racist comment about a female customer at another job of theirs. The installation of the valances was attached by Velcro and began falling off the same day. My children could have done a better job. I am fed up with chasing after them to do the right thing and fix everything correctly once and for all. I write this as a last resort to let others know what a horrific experience this has been and save others from going through this never ending saga!
What Our Clients Say
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